As of March 15th Nightshade Designs is no longer processing orders for any made-to-order or custom commission heels. We will continue to sell and ship Ready To Wear heels and apparel while supplies last. If you currently have an order in progress, all items will be made and shipped in the order in which they are received.
Due to a surge of orders over our last week, please expect a turnaround of 6-8 weeks for all made-to-order items. If there is a stock issue with our shoe supplier, PleaserUSA, you will be notified via email of the delay.
Customer service will continue to operate at limited capacity from Tuesdays-Thursdays until the final pair of heels has shipped.
We thank you for your love, support, and enthusiasm during our 5 1/2 amazing years in business. Keep on sparkling!
______________We love to hear from our customers!
Do you have a question, comment, or concern? Please let us know and we will get back to you as soon as possible. If you are contacting us regarding an order you have already placed, make sure to include your name and order number so we can assist you. Please be advised, questions already answered in the FAQ will not receive a response.
Customer Service Hours:
Tues-Thurs 10am - 4pm EST
Closed Weekends + Holidays